FAQ’s
Got some burning questions about the photography and videography process? Here’s a list of questions we frequently get asked. If you can’t find the answer to your query on this page, we would love to hear from you so please don’t hesitate to get in touch.
How much is your booking fee?
Photography or Videography Only:
20% non-refundable booking fee
30% progress payment due 6 months before the wedding
50% final payment due 1 month before the wedding
Photography & Videography:
10% non-refundable booking fee
10% second payment due after 3 months
30% progress payment due 6 months before the wedding
50% final payment due 1 month before the wedding
When is it due?
We recommend that your deposit be paid as soon as possible in order for us to lock in your special wedding date, ideally within 7 days. As we do get quite a few enquiries over the peak season for particular weekends, we’d hate to miss out on working together. Once your deposit is paid, your date is secured!
Do you offer instalments?
Yes, absolutely! Get in touch to find out more and to arrange a payment plan.
How do you accept payments?
Payments can be made via bank transfer or WISE with no fees, or by credit card on request (with an additional transaction fee).
Where are you based? Do you travel?
We always have half of our team based in Brisbane/Gold Coast, Australia but we absolutely love to travel and frequently service weddings all around Australia.
The other half of our team is based in Europe during May-September 2025 and all of 2026.
How long before we receive our photos/videos?
Our current turnaround time is about 14 weeks from the wedding day.
Will we also receive the RAW images?
To put it simply, no. When you hire us, you are hiring our style and trust us to bring our own creative interpretation to your special day. The editing process is equally important as the photo-taking itself. To get a feel for our editing style, please take a look at our portfolio here.
Do you offer Super8 Film?
Absolutely! Super8 film is available as an add-on to our video packages, offering a beautifully nostalgic and vintage touch to your wedding memories. Its timeless, analog style creates a unique and artistic feel that we’d love to incorporate into your day if it resonates with you!
We’re not used to posing and feel awkward in front of the camera! Can you help?
We want your big day to be stress-free, especially during your portrait session! Our approach creates a fun, comfortable atmosphere, allowing us to capture genuine, candid moments while providing gentle direction to help you look and feel your best.
How will we receive our photos from you?
You will receive an online gallery link that allows you to download your images directly to your device or computer in both high and low resolution formats. Depending on the package you book, you may also receive a custom box containing prints and a USB.
What is 35mm film?
Film photography captures light on film, creating rich depth, beautiful skin tones, and unique textures digital can’t always replicate. We bring a 35mm film camera on the day, selecting key moments to shoot. After developing and scanning, your film images are delivered in your online gallery—timeless, nostalgic, and full of character.
We also have a blog post dedicated to 35mm film if you want to know more! Check it out here!
